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FREQUENTLY ASKED QUESTIONS


 

 

FREQUENTLY ASKED QUESTIONS

1 How can RSPO Members register for the RT12 & GA11?

RSPO Members may register for the RT12 and GA11 online. Kindly use your RSPO Membership Code so you can enjoy the privileged Member Rates.
 
2
The website does not seem to have all the information required as yet, why is that?
 
Website/portal is launched initially to provide as much general information as possible on the dates, programme outline and host location. Vital information with regards to conference/meeting rates, sponsorship packages, exhibition details, subject matters & presenters for the programme will be updated in stages as we progress on the organising aspects of the meeting.
 
3
How do I pay for RT12 registration?
 
RT12 participants can pay via the following channels:
  • Bank draft
  • Company Cheque (for Malaysian based companies in Malaysian Ringgit (MYR) only)
  • Telegraphic transfer (full amount must be received by RSPO Secretariat)
  • Credit card (RT12 credit card payments are charged by our secured payment gateway, iPay88.com)
4
What are the registration costs and deadlines for RT12?
 
Kindly log on to RT12 Fees for information of RT12 registration costs and deadlines.
 
5
Is there a visa required to enter Malaysia?
 
Depending on your country of citizenship, you may be required to obtain a visa to enter Malaysia. Visa requirements vary and are subject to change, so please refer to the respective High Commission/Embassy/Consulate of the country concerned. 
 
For more information, you can also log on to the Immigration Department of Malaysia at http://www.imi.gov.my/index.php/en/
 
6
Where should I make my hotel reservations?
 
RSPO has arranged special rates for the participants of the RT12 at the Shangri-La Hotel, Kuala Lumpur and other participating hotels. Participants are encouraged to book your rooms early to ensure availability. Reservations can be made through Accommodation.
 
7
How can I find out more about tourism and guided tours?
 
Please check with the concierge at your respective hotels for arrangments for guided tours.
 
8
What should I know about the RT12 Venue?
 
The RT12 will be held at the Shangri-La Hotel, Kuala Lumpur Malaysia. Nestled amidst lush greenery in the heart of the city, Shangri-La Hotel, Kuala Lumpur is just moments from the city’s leading business, shopping and entertainment districts. The hotel is merely a five minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower, and the Kuala Lumpur International Airport is only 45 minutes away by car.
 
For more information, visit http://www.shangri-la.com/kualalumpur/shangrila/
 
9
How can I contact RSPO Secretariat?
 
If you require further assistance, please Contact Us
 
10
How can I become a sponsor in the RT12?
 
RSPO recognises the value of corporate sponsors and has a variety of sponsorship packages available. Kindly log on to Sponsorship Opportunities to view the RT12 Sponsorship Packages. We will be uploading information on the categories soon.
 
11
How do I exhibit at RT12?
 
Exhibition booths are available for sale at RT12. Kindly log on to Exhibition to view the Exhibition Floor Plan. Details of this will be provided soon.
 
12
Can we pay for the conference as a walk in delegate?
 
Yes you can. Although for logistics and convenience purposes, we advise that you pre-register online through the RT12 website via Registration
 




 
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